From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 9 with the 9.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Are you using an account with Administrator Privileges?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page to learn the program?
Premiere Elements 11
This is the first time I have tried a Video so I have not changed any of the settings.
I do not get any error messages or have a red line in my project.
Photos are from a Cannon 60D DLSR camera but I have used the jpeg files on the video.
Yes, I have viewed the tutorial links and they do not refer to this problem or solution to this problem.
>first time I have tried a Video so I have not changed any of the settings
Did you click the link and read http://forums.adobe.com/thread/1112086 about project settings?
You MAY have a project that does not match your video
Also, Pictures that are "overly" large may cause video editing problems
Photo Scaling for Video http://forums.adobe.com/thread/450798
-HiRes Pictures to DVD http://forums.adobe.com/thread/1187937?tstart=0
-PrEl Crash http://forums.adobe.com/thread/973935
Thanks for your follow up.
But, more information is needed to get to the core of the matter.
For now I am assuming that you are working in the Expert workspace of the program and letting the project take control of the project settings.
What are you dragging to the Timeline, all Canon 60D photos? If so, how many and what size? By size, I mean the width and height in pixels, not in inches? And, is that resolution greater than 1920 x 1080 pixels? Are the photos the first files to be dragged to the Timeline? Or, do you have video files that you first drag to the Timeline before you drag the photos there?
As an example from what I have read, the Canon 60D can record photos and give jpg
3:2 max 5184 x 3456 pixels
4:3 max 4608 x 3456 pixels
16:9 max 5184 x 2912 pixels
1:1 max 3456 x 3456 pixels
Where are your jpg files with regard to all that?
If video files as well, what formats including file extensions and duration?
Please review and consider the above, and then I will make some workflow suggestions that would be appropriate for HD 16:9 especially if you are using 3:2, 4:3, or 1:1 source.