2 Replies Latest reply on Apr 12, 2014 3:55 PM by VeryFrustrated

    Photoshop install errors

    VeryFrustrated

      I installed Creative Cloud correctly but Photoshop CC will not install.  Receive the following errors:

      Exit Code: 15

      Please see specific errors below for troubleshooting. For example,  ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 1 error(s)

       

       

       

      ERROR: Media DB Error : 6

       

      -------------------------------------------------------------------------------------

       

      I have restarted by laptop twice and the same errors continue to occur.  How do I fix this?