I just purchased a new laptop computer. I have been using Photoshop cs for a number of years. I have now installed it to my new computer from my installation cd, but I received a message that it needs to be activated. I tried to do this, but the activation failed. I was directed to a 800 telephone number, but was told that telephone activations are no longer available. I was then directed to chat on-line with someone, who then directed me to this forum. Please tell me what I need to do to activate my Photoshop cs software on my new computer. Thanks.
Short answer: download the non-activation version of CS2 (even though you own CS) from the above link and use the serial number provided at that link to license it.
Your existing serial number will no longer work.