Yesterday I was asked to upgrade my Flash Player plugin, I followed the instructions and found that there was a problem - the new upgraded plugin wouldn't work. I did everything I knew to change this - I uninstalled everything, I removed cache and cookie history - I disabled AVG - I reinstalled the latest version of Flash Player plugin, but nothing worked. I have downloaded an older version of Flash Player and that is working but each time I have to give Firefox permission to allow an out of date plugin. I don't know where the problem lies. Prior to yesterday the plugin worked very well indeed. I don't know if the trouble likes with Firefox - I wondered if their software was compatible to the new plugin update.
Please can you help me - I use Youtube video a lot and other videos and would find it very difficult if I am unable to access them because of this problem.
I use the latest version of Firefox, and my computer is an Apple Mac Book, running OS X 7.5
And get rid of AVG on your Mac...
You do not, under any circumstances, need anti-virus software on a Mac... ever... at all. It'll cause you more problems than it could ever possibly protect you from.
Thank you very much for this email Mike - I have followed your instructions and am glad to say I am now back to how i was.
A very grateful customer