1 Reply Latest reply on Apr 13, 2014 7:33 PM by SLTyPete

    Pr CC crash on render every time... and project appears mangled...


      This is new for me in Pr, although not new on computers in general. I'm looking for hints on:

      1) How do I best diagnose and/or report bugs like this?

      2) Why would Pr think a project file is corrupt... when it is not?


      I have a significant video conversion project under way. The current file is a 90 minute (VHS to digital) file. Everything has been going well. But after adding a couple of effects (B&W, Shadow & Highlight), now about 50 minutes into a multi-hour export, Pr crashes hard.


      I have the crash log from Windows.


      This time around I could not re-open my project file ("corrupted") until I rebooted my computer. Then all was well again.


      SO.... I'm left with the above questions.


      The crash point is nothing special in the project. Right in the middle of a section of video. No glitches. I'm doing a re-render of just the area around the crash and it looks like nothing special will happen.


      Hints? Clues?