1 Reply Latest reply on Apr 14, 2014 9:13 AM by Josh_Corey

    Problem sending notifications.

    EventlinkAdmin

      I am trying to send email notifications to a verified email address. the error I am getting is "Users without FormsCentral accounts or accounts with unverified email addresses cannot receive email notifications. No notifications will be sent until the accounts are created and verified. Learn More"

       

      I have created an account for the address I am sending too but I still receive that error. I need to be able to send notifications to this address.

        • 1. Re: Problem sending notifications.
          Josh_Corey Adobe Employee

          Hi;

           

          Please see this FAQ and see if it helps resolve it.  Make sure you can sign into FormsCentral and use the product with that other email address, that will tell you for sure it has been properly verified.  If it has and you still see the warning, check to see if you have any other email addresses in the list that may not yet have been verified.  Let me know if things still don't seem to be workiing after checking that out.

           

          Thanks,

          Josh