5 Replies Latest reply: Apr 15, 2014 9:39 AM by junior166 RSS

    LR5 catalog error message after Windows 7 OS repair

    junior166 Community Member

      I had BSOD happening shortly after installing 5.4 update first and second Canon scanner driver for windows 7 a couple days later. I wasn't sure which program was creating the BSOD so I tried a few things and BSOD was getting worse. I restored comp to later restore point when I created a LR5 restore point. Still had BSOD. So I just did a windows repair. When I got back to desktop the LR5 was back to 5.3 and Canon scanner was unplugged. So far its been 2 days and no BSOD. Now I went to start LR got an error message "Unexpected error opening catalog" I'm guessing since it was rolled back it can't reconize the catalog. I don't care for losing it because I did all the work I needed to do. So I can just start with new imports, but I can't open LR. Where do I go from here. Should I create a new catalog or update LR to 5.4 and see what happens.  I hope it is not the update that was creating the BSOD. Any help thanks

       

      Junior

        • 1. Re: LR5 catalog error message after Windows 7 OS repair
          dj_paige Community Member

          BSOD are almost always hardware or driver issues. Lightroom and other software rarely are the culprit. In particular, you might want to check to see if your computer cooling system (fan or liquid cooling) is working properly, if it is not your computer will overheat and BSOD will result.

           

          Nevertheless, I hope you have a recent backup of your catalog file. That seems to be the easiest way to proceed from here ... just make a copy somewhere of the catalog file backup, and then double-click on the copy you just made.

          • 2. Re: LR5 catalog error message after Windows 7 OS repair
            Jim Wilde Community Member

            But if you don't have a backup catalog, to create a new catalog press and hold the Ctrl key while launching Lightroom and the "Select Catalog" dialog box will appear, at the bottom of that is a button to "Create a New Catalog".

            • 3. Re: LR5 catalog error message after Windows 7 OS repair
              junior166 Community Member

              I took a chance last night and updated LR5 to 5.4 hopefully it was not the culprit causing BSOD. So far so good no problems and got my catalog back. Since BSOD are caused by hardware problems I'm guessing it must have been the Canon scanner driver for Windows 7. The scanner is not that old I can't understand why the new driver caused it.

              • 4. Re: LR5 catalog error message after Windows 7 OS repair
                dj_paige Community Member

                Since BSOD are caused by hardware problems I'm guessing it must have been the Canon scanner driver for Windows 7.

                I'm not sure how you arrived at this conclusion; I can imagine there are at least a dozen likely culprits for BSOD problems.

                • 5. Re: LR5 catalog error message after Windows 7 OS repair
                  junior166 Community Member

                  My original post states I had upgraded LR5 to 5.4 and later installed Canon scanner shortly on another day. My conclusion was that my Canon scanner was the culprit because my original cd packaging was out of date which I did not realize until I tried to install it on my Wins 7 and message box said it was not going to work or compatible. I proceeded to Canon website to get a driver that will work with Wins 7 and installed it, a day later after using it to scan documents and started to get BSOD. It's been a few days now with no scanner installed and everything is working fine so far. Maybe by the weekend I will try to re-install the scanner or by a new one compatible with Wins 7.