4 Replies Latest reply on Jun 30, 2014 5:44 AM by Rahul234

    Creative Cloud download error

    Dalerichardskentoh

      I am having frustrating troubles with my Creative Cloud membership on both my iMac (OSX 10.9.2) and Windows laptop (Windows 7 home premium 64-bit).

       

      On the Mac, I cannot update myu software; I get the message "Download error" with buttons to "contatct customer support" or "reload applications". I cannot reload apps.

       

      On the windows machine, my apps open in trial memberships.

       

      I am paying for a subscription for expensive products that are supposed to work, and they aren't working!