3 Replies Latest reply on Jul 23, 2015 1:50 PM by Joe Vaccarino Branched to a new discussion.

    After Effects CC Freezing, OSX 10.8

    jeff-7117 Level 1

      While using AE CC I am getting random freezing, especially with heavy comps (lots of footage based layers, long ram previews, ect..) and this gets logged into the console:

      4/14/14 9:18:32.320 PM After Effects[11426]: -[NSMenu menuID]: unrecognized selector sent to instance 0x11455f820

       

      This error is also logged:

      4/14/14 9:01:16.882 PM After Effects[9909]: *** Assertion failure in -[NSEvent subtype], /SourceCache/AppKit/AppKit-1187.40/AppKit.subproj/NSEvent.m:2118

       

      My system will freeze for several seconds, and sometimes if I have music playing in the background it will continue to play, other times everything stops.  Any keystrokes applied during the freeze are rapidly executed when the system comes back.  Sometimes a restart or shutdown is required to get the system back.

       

      This only happens with After Effects.

       

      System specs:

       

      Mac Pro, Mid 2010

      Processor  2 x 2.66 GHz 6-Core Intel Xeon

      Memory  64 GB 1333 MHz DDR3 ECC

      Graphics  NVIDIA GeForce GTX 680 2048 MB

      Software  OS X 10.8.5 (12F45)

       

      It hasn't always been this bad but the crashing and freezing started with a CC update earlier this year.  Disk Cache has BEEN TURNED OFF for several weeks and it still freezes.

       

      How can I troubleshoot this?

       

      Thanks,

      Jeff