0 Replies Latest reply on Apr 14, 2014 6:54 PM by akluv2read

    Fictionwise gone - no transfer by B&N - ADE email changed - help!

    akluv2read

      The original authorization for my fictionwise books were with both a different email and different computer than I have today. On my old ereader (about to fail) I can open the books but I can't move them to new ereader. I can't pull them in ADE because it says it was authorized with a previous ADE. I am the same person, all the background info is the same, just the email. I even have the credit card number that I originally purchased the books, but I can't assess them.  Once the old ereader fails have I lost the books forever? Is there anyway to for ADE to recognize both the old and new ADE accounts? Or am I just **** out of luck. Thanks.