2 Replies Latest reply on Apr 15, 2014 1:20 AM by cioop44

    Application Manager prompt while trying to open Photoshop CS5 Extended

    cioop44

      Hi,
      I have a problem since yesterday. When I try to open Photoshop I get such a prompt:

      ---------------------------

      Adobe Photoshop CS5 Extended

      ---------------------------

      Adobe Application Manager is needed to start your trial.

       

       

      Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged.

      Download a new copy of Adobe Application Manager from http://www.adobe.com,

      or install this product again.

      ---------------------------

      OK  

      ---------------------------

       

      For some reason it doesn't see my serial number. So I installed Adobe Application Manager and it opens Photoshop in trial mode asking to enter my serial number or start a 30-day trial. I don't have my CD or box any more. Is my serial number stored anywhere on my computer (Windows 7, 64-bit)?
      I haven't been reinstalling Photoshop. It has been running fine and this issue started to happen suddenly.

       

      Please help.