1 Reply Latest reply on Apr 28, 2014 12:58 PM by IsakTen

    Signature Errors

    SilverScreen

      When atttempting to add signatures to documents, I receive one of the following errors:

       

      Error creating a temporary file;

      HFT error;

      or file open

       

      I have checked the properties of the document and signatures are allowed. I have tried renaming the document or saving as a different file name. How can this issue be resolved?

        • 1. Re: Signature Errors
          IsakTen Level 4

          Which environment (OS, Acrobat/Reader, which version, including minor version), what kind of signatures: e-signature (EcoSign), ink signature, stamp, digital signature?

          It looks like your installation is missing some pieces. Try to repair it or deactivate and uninstall and then re-install from the original source.

          Do you have permission to write to the location of the PDF file being saved?