CS6 asks me the serial number. Help needed ...

[Rio Simmenthal]

The CC6 ask me the serial number, I put the serial number that Adobe provide me by email and the little window mark an error, How I can instal this 1149$ package? I need to use it now, please help me

[Ned Murphy]

Error "The serial number is not valid for this product" | Creative Suite

http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

If the page linked above doesn't help resolve the issue, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.

Here is a link to a page with options to help make contact:

http://www.adobe.com/support/download-install/supportinfo/