2 Replies Latest reply on Apr 15, 2014 12:28 PM by Rajashree Bhattacharya

    Stopping Creative Cloud Payment Pop Up


      I updated our credit card info weeks ago (we rec'd a new company VISA). Yet many computers still get the following message. How do we make it stop??


      We’ve discovered an issue with your last payment for Creative Cloud.  Please go online to manage your account and verify your billing information.

      Creative Cloud will stop working if the issue is not addressed within the time period displayed (xxx Days).”