Captivate 7 Software Simulation not Recording Full Screen

Hi there

While it seems "woefully below" what your own computer may be capable of, consider that what you are creating will be played back on other computer and device screens. While things created at a fantastically large size may look fine on your screen, if someone trying to play it back on a smaller screen they will likely not experience things in an acceptable manner. And something created at a large size will always consume more space as the files sit on the server. This means they will also take longer to transmit and produce a sub-optimal experience for users with slow connections.

Just a few thougts to consider... Rick

All good thoughts, Rick, and those are good design considerations for many widely distributed projects. However, it doesn't answer the underlying question: why does recording fail at higher screen resolutions? And is there a way to correct it?

My only speculation would be that perhaps the developers never really considered that folks would be attempting to record at those resolutions. But that's just pure speculation on my behalf.

At minimum you should consider reporting it as a bug to Adobe. Who knows, after reporting perhaps they will come back to you and ask more questions or offer advice.

Click here to visit the Wish Form/Bug Report

Cheers... Rick

Thank you for the link, Rick. I reported the issue and will reply here if I receive an answer from Adobe.