Try quitting the Desktop Application manager, and signing back in again.
If that does not help, can you tell us what operating system you are using?
I've logged out and logged in several times. All my other trials work. Just
not Photoshop. And I'm using Windows 8
Make sure you have the most up to date version of the Desktop Application manager (22.214.171.1249 as I type this. Click on Cog icon > Preferences > Account)
Make sure you have the most up to date version of Photoshop (14.2.1)
If not, update and see if that has fixed things. If it hasn't then:
- Open Control Panel > Programns and features and unintstall Photoshop.
- Use the cleaner tool:
- Restart the computer.
- Right click the Desktop Application manager and Run as Administrator (you can do this from the Win8 Start page or desktop. If it thinks Photoshop is still installed, quit and sign in again.)
- Reinistall Photoshop