13 Replies Latest reply: May 8, 2014 12:09 PM by benfal RSS

    Windows 8.1 problem with Adobe CC desktop client : "You've been disconnected''

    benfal Community Member

      Many people have reported having problems connecting to Adobe CC desktop client since they updated to Windows 8.1

       

      It's impossible to log in. Even by deleting the OOBD folder, re-installing the program, rebooting the computer, changing the password, etc. etc.

      We just kept getting the "You've been disconnected" message....

       

      ADOBE, you need to patch that bug as soon as possible. We're paying A LOT of money for Adobe CC and we can't use it properly right now.