I am a computer newbee, & I have been trying to figure out how the creative cloud works. I am at the beginning & when I download
the desktop an error message comes up in the initialization process.
Sorry, but you asked in the wrong place. Here, we discuss how to "get started" with using one specific Adobe product named Captivate.
Try clicking the link below and finding a forum category that more closely matches the product you are using.
Best of luck to you in finding an answer! Rick