Hi, I am an instructional designer currently working on a
large curriculum for training call center agents. we have decided
to use robohelp to create an online repository of knowledge that
will be accessed by both agents and their trainers. Problem is,
some of the pages are for use only by the trainers; agents
shouldn't have access to them.
we're thinking the more elegant solution will be to design
one OLR and password protect the pages meant for trainers. however,
this is the first time we are using robohelp in the company, and
don't know much about what is possible in RoboHelp.
It'll be great if you could help with this. We are open to
both HTML help or Flash help as output.