I'm trying to record a software demonstration of interatcting with a website and filling out the profile page. Captivate opens fine, loads quickly, sets-up for recording correctly, and begins recording with no issues. But during the recording, if I hit anything but letters on my keyboard, it crashes out. I have no other software open except Captivate and Firefox with only one tab active on the webpage I'm recording.
I downloaded and installed all updates today and it still crashed whenever I tried to record as listed above.
Did you launch Captivate with Run As Administrator privileges?
That was exactly the problem - IT didn't know to set it up that way. You're a lifesaver Rod, thank you!