- Make shure that the client views this PDF with Adobe Reader and Acrobat only, all other viewers and plugins will not support it.
- Make sure that your client has Reader 9 or X, and Acrobat 9 or X installed, with all other versions it will not work. If your client has version XI installed he will need Adobe Flash Player installed without it will not work. With Acrobat/Reader 8 or older he is out of luck.
Actually, I have Adobe Acrobat 9. I am also unable to see the video, I mean the video not working after uploading it on public domain like as: Issuu.com
The website you are using to publish the PDF is converting it, and stripping out the interactive content.
by the way there is any solution for it.