2 Replies Latest reply on May 25, 2007 9:31 AM by Connie_LaGoy

    Robohelp Deleting files during generation

    Connie_LaGoy
      Hi everyone,

      I am hoping that you can help me. *crosses everything*

      I have created a help system that has two outputs, one for each platform of the web application we provide to our clients. During my last update, I noticed that the help system is deleting several files that existed in previous generations for one of the outputs. As a result, even though RoboHelp is providing a message that says the generation was successful, when I click View Results, I can't pull up the help. One of the files it is deleting the the first topic for the particular version that I am generating. In addition, it is deleting every wh*.* file in the main folder along with most of the wh*.* files in the sub wh* folders.

      I haven't dared regenerate the other version in fear that it will do the same thing to it. I haven't changed anything in the last update other than text within the files. The only thing I can think of that I have changed significantly in the previous update was re-applying the template to all of the pages.

      I'm on the edge of a release and need help desperately! Any help you can provide would be greatly appreciated!

      FYI: I am using RoboHelp X5.0.2

      TIA,
      Connie LaGoy