I'm trying to record presentations to include in captivate on a Mac using Adobe Presenter Video Express. When I start a recording my screen resolution goes to something like 640x480 - pretty much totally messing up my typical layouts and screens.
Is there a way to control or specify the scree resolution that is used during recording?
I have the same problem on my macbookpro. I just started a new thread on this topic.
It seems that the software takes your computer's screen resolution to set its image resolution automatically. In the preferences, a button is supposed to change that resolution to 1280/720 , but on my laptop it doesn't change anything.
what can we do to solve this issue ?