3 Replies Latest reply on Apr 17, 2014 8:47 PM by Rick Gerard

    Can't save VideoCopilot presets, Admin issue for Adobe seem to come up as well

    Lesann415

      Hello,

      I'm a new AE user, CS5, and installed VideoCopilot for lens flares.  After installing it incorrectly, I did get it installed and am using it.  I was able to save one preset, but can no longer save any others.  It says the program needs to be run as Admin.  I AM the admin.  But other times, the admin button comes up when I'm trying to do something else with Adobe.

       

      I'm stuck, frustrated and can't move forward on this project until this is solved.  My super wonderful contact at Video Copilot is stumped.  We've spent days on this.

       

      Please help.