4 Replies Latest reply on Apr 18, 2014 8:05 AM by HiveCreative

    New CC account - no apps will install

    HiveCreative

      I have signed up to Creative Cloud on OS X (Mavericks), but no installers will go past 42% (in fact they all stop at exactly this point). I have tried this too in safe mode, same result, and have downloaded trial versions manually with a view to activating - but all the trial versions show the same "error with database" message when I try to install them.

       

      Any suggestions? I have been able to install all programs fine with a separate Adobe ID account on a similar machine (the only real difference being the successful machine is running 10.8 rather than Mavericks).