7 Replies Latest reply on Apr 29, 2014 11:35 AM by A.T. Romano

    When downloading content in Premiere Elements 11, I get an error "no Internet Connection"

    countrygal_73

      When I try to download content (themes, etc) in Premiere Elements 11, I get the message that there is no internet connection. I am connected via LAN and have no other issues connecting.

                "Download failed. Either the server is currently unavailable, or your computer is disconnected from the Internet. Check your connection and try again."

      I have tried on multiple occasions. I have changed my default browser. I have tried different content (themes, titles, etc) and I have tried to download all or only one item at a time.