I have no idea why the following is happening and would like ideas on how I can debug it. I have been using AE, and then suddenly the program will stop responding. Windows will display in the program title bar, "Not Responding...", the program will tint white. Then other programs I am running, like FIrefox and Thunderbird will freeze too. CTRL+ALT+DEL does nothing and I have to do a hard system reboot.
So, no error message comes up so this is impossible for me to debug. Is there a log file somewhere? Anything else I can do, or look at?
AE version 22.214.171.124 3% of 16 GB RAM used
Nvidia GTX 260
Intel i7 920 @2.67 GHz
Shortly before the issue started, I installed a new 3 TB drive and it's now my C:\ and has other partitions as other drives. I think it's AE related rather than my hardware because the system wide freeze has only happened when I am using AE.
You need to provide the crash info from your Event Viewer.
The fact that other applications are freezing says that it isn't an After Effects problem. It may be the case that After Effects is exercising whatever component in your computer that is failing, and that is causing the problem. The "tinting white" symptom makes it sound like a graphics driver issue.