1 Reply Latest reply on Apr 24, 2014 9:09 PM by Ashutosh.Nigam

    Issues Installing

    rv4life

      Hello,

       

      I had CS6 on my computer, installed from a disk.  I had to wipe my computer out through Apple due to unrelated issues.  I no longer had my installation disk since I moved to a new state and the disk is at my other home.  I downloaded the CS6 program from the Adobe website.  Everything downloaded except Photoshop.  I received an error message after the download as well.  I tried to install Photoshop separately after doing a clean uninstall of the Photoshop files.  When reinstalling, the error message below was received.  Any help?  Thank you!

       

       

      Exit Code: 7

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF006, DF016 ... WARNING: DW016 ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 7 error(s), 4 warning(s)

       

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0

      ----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------

      ERROR: DF006: The path "/Applications/Adobe Photoshop CS6" already exists and is not a directory, Please rename or delete and retry(Seq 36)

      ERROR: DF016: Unable to create directory "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app" with mode 775(Seq 36)

      ERROR: DF006: The path "/Applications/Adobe Photoshop CS6" already exists and is not a directory, cannot create path "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app",Please rename/delete "/Applications/Adobe Photoshop CS6" and retry(Seq 36)

      ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 36)

       

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed

      ERROR: DW050:  - Adobe Photoshop CS6 Driver: Install failed

      ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

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