6 Replies Latest reply on Apr 29, 2014 9:52 AM by murat_germen

    cannot install ACR 8.4 on photoshop CC mac version - Error Code: U44M2P7

    murat_germen

      hello,

       

      when i try to update photoshop CC's ACR 8.3 to 8.4 externally using installer titled "adobe-camera-raw_8-4_cc.dmg" i get an error message (please see below)

      Screen Shot 2014-04-19 at 22.51.50.png

      error log file says:

      Photoshop Camera Raw 8.4(CC)

      Installation failed. Error Code: U44M2P7

       

      i cannot update to ACR 8.4 through creative cloud panel and this is why i am trying to update externally using a DMG file. i need nokia lumia 1020 lens correction support as a pro photographer and this is why i want to update to 8.4

       

      thanks in advance for helps, suggestions for solving this.

       

      best,

      murat