4 Replies Latest reply on Apr 21, 2014 12:22 PM by Richard Friesen

    Premiere Elements 12 won't start on my Mac

    Richard Friesen

      I upgraded my 2008 Mac Pro to Mavricks and tried to load PE (paid version) from a DVD. It seemed to load alright and Elements Organizer seems to run OK. But when I go to Elements it starts to load then hangs in the loading process, "Force Quit" shows it as "not responding" and I then have to "quit" it. My "Macintosh HD" is a One Tarabyte drive with 747GB free. My processer is a Quad-Core Intel Xeon and the graphics is ATI Radeon HD 2600 XT. I get the same result whether I go to PE from EO or opening it directly.

       

      Any suggestions would be greatly appreciated.