1 Reply Latest reply on Apr 20, 2014 4:54 PM by John T Smith

    Update failed - cannot extract

    D Fosse Adobe Community Professional & MVP

      Premiere Pro 7.2.2 update failed because it "cannot extract" the downloaded zipped file. So I assume it's a corrupt download.

       

      The trouble is I can't redownload, because the updater just keeps trying to unzip. I've located the zipped folder under AppData > Local > Adobe > AAMUpdater > install. Can I just delete the folder, or should I rename/delete some other files as well, for a fresh start?