13 Replies Latest reply on Feb 21, 2018 7:49 PM by mattd59229255

    Impossible to cancel creative cloud membership

    Unhappy-Customer Level 1

      Impossible to cancel monthly charge of 10.59.  A few months ago I made the mistake of turning over my bank account information to Adobe.  Now, I can't stop them from taking my money every month.  I have tried to cancel my subscription several times and the account reps basically refuse to help me cancel the account.  I entered a complaint with the BBB and have received no follow up from adobe.  This is borderline fraudulent and adobe should not be conducting business in this manner,.  I just want to cancel my account - quit stealing my money!!!!