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2 Replies Latest reply on Apr 21, 2014 1:02 AM by josh33806

Serial # required - I have creative cloud though!

josh33806 Apr 21, 2014 12:37 AM

Photoshop CS6, has been asking me for a serial number for days or to continue trial...

Today I can no longer click continue trial and am unable to open it.

How can I fix this, I have work to do

OSX 10.9.2

Photoshop CS6 up to date

Please help me, thank you.

Josh

1. Re: Serial # required - I have creative cloud though!

Trevor.Dennis Apr 21, 2014 12:53 AM (in response to josh33806)

Is Photoshop CC installed? I thought you could install CS6 with a CC subscription, which I'd have thought would not need a serial number.

Check this Adobe Help page

http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html
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2. Re: Serial # required - I have creative cloud though!

josh33806 Apr 21, 2014 1:02 AM (in response to Trevor.Dennis)

Thanks mate

I just uninstalled CS6 and downloaded PScc all good and working - I wish I had been told that there was a new version - would have saved me messing with this for hours today.
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