why when i look at video it keeps telling me to install the latest flash player ...i already have the latest but i have to keep installing it?
Help us to help you.
What Operating System do you use?
OS X can be 10.5.8, 10.6.8, 10.7.5, 10.8.5 or 10.9.2
What browser do you use?
If IE, give the version number (8, 9, 10, or 11)
Reinstall using the FULL installer: Flash Player for ActiveX (Internet Explorer)
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