5 Replies Latest reply on Nov 13, 2017 1:02 PM by LoriBr

    error: prevented the text engine from being initialized

    FinnzDad Level 1

      I am getting the following error when attempting to use the text tool with my photoshop (12.0) - windows 7.

       

      "could not complete your request because something prevented the text engine from being initialized"

       

      I've attempted to follow some posts from others to fix without success.

       

      There are two fonts in my fonts folder that are shortcuts - and the fonts don't exist in the folder. Also, I can't delete the shortcut font from the fonts folder.

       

      Screen Shot 04-21-14 at 11.18 AM.PNG

       

      (I'm posting this now... and might have a solution. Just in case, I want this conversation started.)

       

      TIA,

      Greg