1 Reply Latest reply on Apr 22, 2014 1:15 AM by Mylenium

    Cannot Launch Photoshop


      I cannot launch photoshop.  I get the screen asking me to try the free trial or input a license key (as though I was a new customer).  My account is active, auto payment deducted 4/1.  I also cannot update PS from the Creative Cloud- it fails each time.