1 Reply Latest reply: Apr 22, 2014 1:15 AM by Mylenium RSS

    Cannot Launch Photoshop

    MRossi

      I cannot launch photoshop.  I get the screen asking me to try the free trial or input a license key (as though I was a new customer).  My account is active, auto payment deducted 4/1.  I also cannot update PS from the Creative Cloud- it fails each time.

       

      Help!!

       

      Michael