3 Replies Latest reply on Apr 22, 2014 7:45 AM by Mike M

    Something seems to be blocking me from using Flash Player

    Renaissance Man

      I have Windows 7 and use IE and have been trying to install the latest update for Flash Player.  It seems to download and install but I continue to get messages that I cannot view something because Flash Player is not installed.

       

      In Internet Explorer, I've gone to tools and verified that it is set up to use Flash Player, it is enabled.

       

      In Control Panel, I can see Flash Player 13 as an installed program,  version 13.0.0.182, 6 MB

       

      In the help screen for Flash Player, step 5, I do not see the animation even after refreshing.

       

      It seems like it's there, but something is blocking it from running properly

       

      Thanks for your help,

        • 1. Re: Something seems to be blocking me from using Flash Player
          Mike M Level 6

          Here's what's blocking it:

          "User-Agent Strings"

           

          That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.

           

          Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser (Read more here).

          User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video.

          Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome).

          Trouble is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.

          The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11.

          YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play.

          Facebook can't do that, because HTML5 doesn't apply to games... only video.

          Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit.

          They recommend using "Compatibility View" and pretending that you're using an older verison of IE...

          The Problem with THAT is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

          I'm not big on "pretending" so I recommend actually using another browser.

          Firefox (from Mozilla)

          Opera (from Opera)

          Safari (from Apple)

          Chrome (from Google)

          ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that, because it has its own Flash Player plugin built in.

          • 2. Re: Something seems to be blocking me from using Flash Player
            Renaissance Man Level 1

            Thanks for the information.  I have tried Chrome and found that it could display a site that IE would not.

             

            Your information indicates that the problem starts with IE11, I had no problems until I was running IE13.  Does that make sense?

            • 3. Re: Something seems to be blocking me from using Flash Player
              Mike M Level 6

              Renaissance Man wrote:

               

              Thanks for the information.  I have tried Chrome and found that it could display a site that IE would not.

               

              Your information indicates that the problem starts with IE11, I had no problems until I was running IE13.  Does that make sense?

              IE11 is Internet Explorer 11, which came out last October 18.

              Internet Explorer 13 won't exist for about two years at least.