I understand that you are agonized for the errors faced by you.
Please let us know the exact error being faced by you so that I can provide the correct contact information.
I followed the instructions to download
It appeared an icon inside a square ( red from cloud)
Followed the instructions - clicked two times)
two icons appeared on my desktop, one red and one white and grey ( creative cloud installer.dmg)
nothing else happens, if I click any it attempts to instal again an unending rotating circle appears and thats all..
I took a screen pic but I am also unable to upload it here.
I have a MacBook Pro
You can follow the steps in the anyone of the following link :
- http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html#click_download_try
Incase it does not help, you can contact Adobe Support via