2 Replies Latest reply on Apr 22, 2014 12:26 PM by Garima.J

    Converting CS4 to Cloud:  Cannot access Acrobat Pro

    Johnro

      Is there a simple instruction as to how to migrate CS4 to CC?  All my CS4 software remains on the computer.  Can I deep 6 it?  Tried to use Acrobat Pro and I get nonsensical instructions:  'Your AA is tied to a subscription, please turn on PS'  (I start up PS, get same message) 'you must download an update' (twice)  I download th update. 'update failed'

       

      What's going on?