2 Replies Latest reply on Apr 23, 2014 8:33 AM by rnolan12

    Transparency.rpln plugin?

    rnolan12

      This is getting a bit frustrating. I've paid for a year of InDesign, two hours in I cannot open the program. I get the following series of errors "Font Capture: InDesign.exe - Entry Point Not Found

      GetLogicalProcessorInformation could not be located in the dynamic link library KERNEL32.dll." (this error comes up twice)

       

      "Cannot load the DYNAMICDOCUMENTS.RPLN plug-in. It is dependent on the TRANSPARENCY.RPLN plug-in, which failed to load. Please check documentation for the TRANSPARENCY.RPLN plug-in."

       

      "Cannot load the SVG EXPOR.APLN plug-in. It is dependent on the TRANSPARENCY.RPLN plug-in, which failed to load. Please check documentation for the TRANSPARENCY.RPLN plug-in."

       

      I was not able to download InDesign CC because of my OS (Windows XP Service Pack 2) so I downloaded the CS6 version. Why would Adobe charge me and allow me to download something that doesn't include the requisite plug ins? Please advise