15 Replies Latest reply on Dec 15, 2015 5:39 AM by FormNewbie

    How to disable signature verification/validation.

    Chaye28

      The platform I'm working with is Adobe Acrobat Pro 11.

       

           The forms that my place of employment uses require signatures from the client and our representative. We are using an Ipad on the field to present forms and obtain signatures from clients. The forms once singed are emailed to ourselves so that we can store them in our server. The problem we have encountered is that once the documents is signed and we try to open it on our PCs (windows) we get the infamous message- "At least one signature is invalid..."  Our agency does not need the signature to be certified or validated, all we require is that the signature be carried over digitally with the form so we can keep in our records. Is there a way around this problem? I have searched on the forum for an answer but I haven't found one yet.

       

      Thank you.