2 Replies Latest reply on Apr 26, 2014 9:49 PM by Mike M

    Adobe Flash Crash Problem Windows 8.1 FireFox

    7acmartin

      I have had an issue with not being able to watch any video's or play games on my computer due to adobe flash constantly crashing. I have an HP computer- 64 with windows 8.1 and I use Firefox.  I thought I resolved the issue when I uninstalled and then reinstalled adobe, but when I restarted my computer for updates it went back to crashing. I have reset my firefox browser and that did not help anything. I also have found that everytime I restart or shut down my computer adobe flash goes back to malfunctioning. I also wanted to add that I checked the plugins on my browser and it says I have Adobe Acrobat 11.0.6.70 active and ShockwaveFlash 13.0.0.182 active. How do I fix this frustraiting problem?