10 Replies Latest reply on Apr 24, 2014 6:15 AM by rob day

    A couple of issues

    flaming1 Level 2

      We have a couple of things that are broken in Indesign and we haven't been able to find any clues as to a fix…

       

      The first is that we are not able to search files when we are trying to open an Indesign file from within Indesign. It returns no results at all, even if we point it at a folder where we know the file is.

       

      This behaviour is not broken in Photoshop, or Illustrator, just Indesign.

       

      We can successfully search from within Indesign if we are looking for a file to place.

       

      We are running CC, fully up-to-date, on Mavericks, but the problem also existed in CS5.5 on Mountain Lion on my home set-up (since upgraded to CS6 and Mavericks, with the problem still persisting).

       

      The second issue is that our Indesign colour settings are not sticking. They seem to stick for a while, but change at some as yet undetermined point. There is a vague feeling that they may be changing when updates are downloaded for CC (not necessarily Indesign ones), but we haven't yet proved that.

       

      Any ideas on a fix or cause would be much appreciated.


      Thanks

        • 1. Re: A couple of issues
          Monica Singh Adobe Employee

          Hi,

          Thanks for enlighting this issue.

          Agree to you, InDesign is not able to search well.

          But while trying your scenario i encountered if All documents is selcted than all readable documents, and some location segment like folder etc has been clicked, you will be able to search the document.

          Try this

           

          To your second issue i'm confused about the phrase" There is a vague feeling that they may be changing when updates are downloaded for CC (not necessarily Indesign ones), but we haven't yet proved that.".

          These prefernces will be updated if a newer version of ID is launched.

          • 2. Re: A couple of issues
            rob day Adobe Community Professional & MVP

            The second issue is that our Indesign colour settings are not sticking. They seem to stick for a while, but change at some as yet undetermined point.

             

            Color settings for ID can be changed from Bridge, so if a user ever syncs via Bridge it could happen then.

            • 3. Re: A couple of issues
              flaming1 Level 2

              Thanks for the suggestions guys.

               

              Monica - it doesn't matter whether we select all documents or all readable documents the search still finds nothing. Even if there is only one item in the folder we point it to - it will not find it.

               

              Rob - we're definitely not syncing via Bridge. The colour settings also don't stick for Photoshop sometimes.

               

              I guess we just need to keep checking the colour settings and checking them often to see if we can determine when they are changing. This might help lead us to the 'why'.

               

              I referenced the updates as a possible cause as Indesign updates used to cause everything to change - preferences, workspaces, the lot - but that seems to have settled down with more recent updates.

               

              I'll post if we find any solutions, or clues.

              • 4. Re: A couple of issues
                rob day Adobe Community Professional & MVP

                guess we just need to keep checking the colour settings and checking them often to see if we can determine when they are changing. This might help lead us to the 'why'.

                 

                What are the settings changing to? The default North American General Purpose?

                You do realize Color Settings are not saved with a document?

                • 5. Re: A couple of issues
                  flaming1 Level 2

                  Yes, the settings are reverting to the North American General Purpose.

                   

                  We realize the settings are not travelling with individual documents. We set our colour settings with no documents open and we can see the changed setting also with no documents open.

                   

                  As I mentioned, I think we need to be more diligent at keeping track of when the settings are reverting. Perhaps then we will be able to isolate the cause and seek further help then.

                   

                  Appreciate your thoughts and suggestions.

                  • 6. Re: A couple of issues
                    Peter Spier Most Valuable Participant (Moderator)

                    Assigned profiles, though, DO travel with a file. What you have for color settings is only the defualt, so if someone else has different settings and fails to change them, that could be the problem.

                    • 7. Re: A couple of issues
                      flaming1 Level 2

                      Thanks Peter.

                       

                      It's not the profiles that are an issue. We're happy managing them from file to file.

                       

                      We just realise at some point that we are creating new files with the wrong colour settings - that is when we realise the colour settings have changed again.

                       

                      We're not always sure how long ago the colour settings changed, so we then go back and check recent files and correct as necessary. Finding what is causing them to change is the problem.

                       

                      When we find that the Indesign settings have changed, we also go and check Illustrator and Photoshop colour settings. Sometimes they have changed as well, sometimes not.

                      • 8. Re: A couple of issues
                        Peter Spier Most Valuable Participant (Moderator)

                        You mentioned above that you are not using Bridge to manage color settings. You should be. I have quite a few custom settings files that are built and saved in Photoshop, then loaded across all apps from Bridge.

                        • 9. Re: A couple of issues
                          rob day Adobe Community Professional & MVP

                          Yes, the settings are reverting to the North American General Purpose....

                           

                          We just realise at some point that we are creating new files with the wrong colour settings

                           

                          The fact that they revert to the defaults makes it sound like a missing .csf file or some kind of preference corruption.

                           

                          You could enforce the use of a Color Settings file every time you create a new file via scripting. Something like this AppleScript, which sets the color setting before openning a new file, could be assigned Command-N. Replace YourSettingsName with the name of the setting you want to use:

                           

                          set cs to "YourSettingsName"

                           

                          tell application "Adobe InDesign CC"

                              try

                                  set CMS settings of color settings to cs

                              on error

                                  display dialog "Color Settings Named " & cs & " Does Not Exist"

                              end try

                              invoke (item 1 of every menu action whose id is 257)

                          end tell

                           

                          Message was edited by: Rob Day

                          • 10. Re: A couple of issues
                            rob day Adobe Community Professional & MVP

                            To creat a new document with a dialog use the 257 id. 319 bypasses the dialog and creates a default doc:

                             

                            invoke (item 1 of every menu action whose id is 257)