3 Replies Latest reply on Apr 23, 2014 9:20 AM by Szalam

    AE + Premiere +Media Encoder CC startup crash

    DeepBlueSea Level 1

      Has anyone started getting MAC crashes on application startup?

      I have recently started getting this on splash screen. It doesnt go any further from there!

      I'm adobeless :-(

       

      I've trashed the prefs as per forum results but still no luck ;-(

      However photoshop is fine??

       

      Running on OSX 10.8.5 (i recently did software updates for the OS, but all other apps are fine)

       

      I've attached an error message it throws up including the log...

       

      Error.png

       

      Process:         After Effects [2871]

      Path:            /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects

      Identifier:      com.adobe.AfterEffects

      Version:         12.2 (12.2)

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [433]

      User ID:         501

       

       

      Date/Time:       2014-04-23 09:44:05.051 +0100

      OS Version:      Mac OS X 10.8.5 (12F45)

      Report Version:  10

       

       

      Interval Since Last Report:          55358 sec

      Crashes Since Last Report:           45

      Per-App Interval Since Last Report:  12766 sec

      Per-App Crashes Since Last Report:   31

      Anonymous UUID:                      F8E59431-D117-325A-7AFF-95458573740F

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

       

       

      VM Regions Near 0:

      -->

          __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects

       

       

      Application Specific Information:

      /Library/Frameworks/CUDA.framework/Versions/A/CUDA

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.apple.CoreFoundation                0x00007fff940c9148 CFStringCompare + 24

      1   CUDA                                    0x000000011bfd3fff GetNVDADriverModelString + 287

      2   CUDA                                    0x000000011bfd7823 cuda_driver_initializer + 99