We have end users at various locations. I created a form for them to fill out and submit back. Some locations have no problems submitting the form and others get an "unexpected error." It's pretty clear that the locations that are not able to submit the forms are being blocked somehow. We can ask the administrators to let the forms go through but I'm not sure what to ask them to do. Can anyone help me out?
Can you share the URL of the form with me and the appoximate time of any of the failed submissions? We'd like to investigate on our end. Mail to firstname.lastname@example.org
Are the users entering large blocks of text? Attachments?
We were trying around 2:30 today. The problem is not with the link – it’s with a .pdf form. They can fill out the webform and submit with no problem but they can’t submit from an actual .pdf. They prefer to use a .pdf as they can save it and send on to a supervisor who will can make changes/submit.
Does that make sense?
Make sure the IT department white lists "adobeformscentral.com" and let me know if you still have issues submitting...