I updated my creative cloud version of CS6 yesterday and now it will not open. When I click the icon it bounces as if it is going to open and the creators page shows up like is typical but then a dialogue box pops up asking if I want to participate or not participate in sharing anonymous info with Adobe to enhance their products. No matter what I click, the box goes away and nothing happens. I have tried forcing CS6 to close twice and restarting my notebook but nothing is working and I need to finish editing a shoot ASAP! I have a 2009 MacBook Pro operating with OS X 10.9.2 and I have had no problems with either LR or CS6 prior to this upgrade.
Any help would be greatly appreciated!
1st, Chat Now button near the bottom for Activation and Deactivation problems may help
2nd, CS6 what? (there are many programs in CS6, which one are you using that was updated?)
I will try to chat with someone I guess.
Sorry about the lack of info, its Photoshop that's not working.
I was not aware that ANY CS6 programs were still being updated, so chat may be your best option