3 Replies Latest reply on Apr 24, 2014 4:01 PM by John T Smith

    CS6 will not open after updating 4-22-14

    newtomac

      Hi all,

      I updated my creative cloud version of CS6 yesterday and now it will not open. When I click the icon it bounces as if it is going to open and the creators page shows up like is typical but then a dialogue box pops up asking if I want to participate or not participate in sharing anonymous info with Adobe to enhance their products. No matter what I click, the box goes away and nothing happens. I have tried forcing CS6 to close twice and restarting my notebook but nothing is working and I need to finish editing a shoot ASAP! I have a 2009 MacBook Pro operating with OS X 10.9.2 and I have had no problems with either LR or CS6 prior to this upgrade.

       

      Any help would be greatly appreciated!