I made two onlline subscriptions ( AI and PS) but i can´t find my Serial number. When i try to look at my ID produts info it says i don´t have serial number because i didn´t registed the product.
My question is how do i regist a product if i didn´t receive an e-mail from Adobe saying the code of my subscriptions produts?
There is no serial numbers needed to activate the products.
Please try the solutions below :
Solution 1: Clean up cached user login information.
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Delete the opm.db file.
Launch Creative Cloud.
Solution 2: Reset the Hosts file.
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference Adobe (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Let me know how it goes.
Hi Fapil ,
Welcome to Adobe Forums
There is no Serial Number For Subscription. You can follow the below mentioned link for solution -
Let us know if that helps !