5 Replies Latest reply on Apr 24, 2014 7:53 PM by Mike M

    Flash Player does not kick in

    leeinoly

      I have successfully installed Flash Player. In Tools menu, it says it is enabled, but I keep getting the message on various Web sites that I need to install Flash Player. Can't view videos or play ganes that require it. Have had this problem since updating to Windows 7 from XP.

        • 1. Re: Flash Player does not kick in
          Mike M Level 6

          Help us to help you.

          What browser do you use?

          If IE, give the version number (8, 9, 10, or 11)

          • 2. Re: Flash Player does not kick in
            leeinoly Level 1

            IE, I think it is 9, but not sure.

            • 3. Re: Flash Player does not kick in
              Mike M Level 6

              See: http://forums.adobe.com/thread/885448

               

              and: http://forums.adobe.com/thread/867968

               

              If those don't resolve it, you're probably using IE11 (click the "gear" icon and select "About Internet Explorer to check).

              IE11 has its own set of problems.

              "User-Agent Strings"

               

              That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.

               

              Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser (Read more here).

              User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video.

              Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome).

              Trouble is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.

              The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11.

              YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play.

              Facebook can't do that, because HTML5 doesn't apply to games... only video.

              Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit.

              They recommend using "Compatibility View" and pretending that you're using an older verison of IE...

              The Problem with THAT is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

              I'm not big on "pretending" so I recommend actually using another browser.

              Firefox (from Mozilla)

              Opera (from Opera)

              Safari (from Apple)

              Chrome (from Google)

              ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that, because it has its own Flash Player plugin built in.

              • 4. Re: Flash Player does not kick in
                leeinoly Level 1

                I have 11. Tried to click on one of the alternative browsers, but the other problem I am having is that links do not usually work in xfinity and these are not connecting me.

                • 5. Re: Flash Player does not kick in
                  Mike M Level 6

                  leeinoly wrote:

                   

                  I have 11. Tried to click on one of the alternative browsers, but the other problem I am having is that links do not usually work in xfinity and these are not connecting me.

                  Sounds like you have firewall problems.