I am already a Photoshop CC subscriber, but when I try to open photoshop, it keeps telling me that I need to buy a membership. The same thing happened to me with CS6, and to my knowledge, they never resolved the problem. I need help from a customer service representative who has access to CC member accounts to resolve this.
It did not work, after entering my password, it took me to another page where it wanted my serial number. I have CC, I was never given a serial number, do you know where I can find my CC subscription serial number?
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ask for serial number http://forums.adobe.com/thread/1234635 may help