Have you tried saving the psd file in Photoshop with legacy support (Maximize Compatibility)?
If you received this psd file from an external source, it may be a Photoshop CC file. It may not be compatible with Fireworks at all. Or perhaps the psd file is corrupt - try opening it in Photoshop, and resave.
Unfortunately Fireworks' development was stopped last year by Adobe, and it is dead in the water by now. I would not expect a lot of support on their side anymore.