1 Reply Latest reply on Apr 26, 2014 1:09 AM by Herbert2001

    FW CS6 internal error while trying to open or import CS5.5 psd file

    LauriG

      Just installed CS6 and I'm trying to open a psd file, I see the preview of the file but cannot open or import it, I get the error message.

      Anyone can help me? thanks!

        • 1. Re: FW CS6 internal error while trying to open or import CS5.5 psd file
          Herbert2001 Level 4

          Have you tried saving the psd file in Photoshop with legacy support (Maximize Compatibility)?

           

          If you received this psd file from an external source, it may be a Photoshop CC file. It may not be compatible with Fireworks at all. Or perhaps the psd file is corrupt - try opening it in Photoshop, and resave.

           

          Unfortunately Fireworks' development was stopped last year by Adobe, and it is dead in the water by now. I would not expect a lot of support on their side anymore.